Frequently Asked Questions

How long does it take?

We usually advise one hour for a single oven, and therefore two hours for a double oven. Hobs take around 30-45 minutes, depending on their condition, and extractors 20-30 minutes including changing the filters.

What extras do you charge for?

Absolutely none! If your extractor hood needs a change of disposable filter, we will install new filters free of charge. Similarly, if your oven(s) need new light bulbs, we will fit those a no additional cost. The prices you see on our website are the prices we charge, and we always stand by that principle.

What methods of payment do you accept?

We ask for payment once your oven clean appointment has concluded, and we accept cash, debit cards and credit cards (including Amex). Regrettably we cannot accept cheques or bank transfers.

Is your service guaranteed?

We are 100% confident that you will be delighted with the state of your oven after we have finished our work on it. If for any reason you are not, our partner will do their utmost during their visit to put matters right, so please discuss it with him/her during the visit. If you need to talk about the visit afterwards, please call us on 03444 780078 and we promise to put things right.